Privacy Policy | cityofgravette

Effective Date: January 01, 2026

The City of Gravette uses a mass communications system to share important information with residents, including alerts, service updates, and community notices. This Privacy Policy explains what information is collected, how it is used, and the rights of participants.

Information Collected

The City collects only the information necessary to deliver communications:

Phone numbers (for SMS, voice calls, or alerts)
Email addresses (for email notifications)

This information is voluntarily provided by residents when they opt-in to receive communications.

How We Use Your Information

Collected phone numbers and email addresses are used solely for official City communication purposes, such as:

Emergency alerts
Service interruptions or public works updates
City announcements and notifications

The City does not use this information for marketing, advertising, or non-municipal purposes.

SMS Opt-In

Residents may opt in to receive SMS messages by submitting their phone number through the City’s official sign-up form. By opting in, you consent to receive messages related to City services and notifications.

Consent is not a condition of purchase.

Message frequency may vary. Standard message and data rates may apply.

Cookies & Tracking Practices

The City of Gravette and its mass communications software do not use cookies, tracking technologies, or analytics to monitor individual users or collect browsing data related to this service.

Data Security & Handling

Phone numbers and email addresses collected for the mass communications system are:

Used only for communication delivery
Stored and managed securely within the communications software
Accessed only by authorized City administrators and the software provider for system operation and message delivery

The City takes reasonable administrative and technical measures to protect this information from unauthorized access or disclosure.

User Rights & Opt-Out

Participation in the City’s communications system is voluntary. Residents may:

Opt-out of SMS messages at any time by texting STOP to opt-out.
Request removal from email notifications at any time

Opting out will stop all communications from the City of Gravette through that channel.

Phone Number Sharing Statement

The City of Gravette does not share, sell, rent, or disclose phone numbers or email addresses to third parties for marketing or promotional purposes.
Phone numbers and emails are used exclusively for City communication services and are not shared except as necessary to operate the messaging system.

Changes to This Policy

The City may update this Privacy Policy as needed. Any changes will be posted on the City’s website.

Contact Information

For questions about this Privacy Policy or the City’s communications system, please contact:
Ami Murray: Communications Director and Assistant to the Mayor of Gravette at: gravadmin@gravettear.com, 479-787-5757. Or Reply HELP, for help services.

You can find the terms of service HERE.

Thank you for staying connected with Gravette!